What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Themes: purchased theme not showing in my themes.

    Asked by adamhaviland on September 13, 2016 at 12:29 PM
    Hello - I'm having the same problem: Just purchased a theme and can't see it anywhere in my account. I checked the "My Themes" section and don't see a "Purchased By You" option. Can you advise? 
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    JotForm Support

    Answered by BDAVID on September 13, 2016 at 12:36 PM

    Please load the link to this thread in your browser: https://www.jotform.com/answers/931086 

    Then include a screenshot of the receipt for the purchased theme: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum 

    We will forward this information to our back-end team.