Form Disabled?

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    Asked on September 13, 2016 at 04:28 PM

    For some reason my forms are disabled and I can't view them.

    I copy the link and it brings me to: Form not found. This form is disabled.

    Please advise.

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    Answered on September 13, 2016 at 05:06 PM


    Your account was auto-suspended by our phishing filter because one of your forms has fields asking for Credit card information.

    Please avoid getting credit card information on your forms to avoid being automatically suspended by our filters.

    As a gentle reminder, I'm pasting a snippet from our TOS:

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Just DELETE ALL the guilty fields and we'll have your account reactivated.

    We'll wait for  your response.