What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Photo upload limit

    Asked by tomchen on April 19, 2012 at 02:41 AM

    Is there a limit on the number and capacity of photo uploads?

    What format is best to create the photos in?

    Thanks JotForm!

  • Profile Image

    Answered by gori-mathew on April 19, 2012 at 03:33 AM


    Thanks for contacting us.

    File sizes are limited to 1GB for all types of accounts, but since free users only have 100MB available space, of course there is no way to upload a file larger than 100MB. Refer to this user guide on how to change the max file size in your upload . See loink below on how to increase size of files to be uploaded.


    Files submitted using your forms will basically be uploaded to our servers. You can also integrate your submissions with Dropbox.  With Dropbox, your account will sync automatically and download all submissions to your computer.  You can know more about integrating your form with Dropbox on this link.  Another is integrating your file uploads to your prefered FTP enabled website or FTP server.

    For photo formats i'm not sure if we have specific prefered formats but mostly use jpeg.

    Hope this information will be helpful to you, thanks for using Jotform!