Problems with the Auto Responder 1 emails being received

  • TeckEvents
    Asked on September 13, 2016 at 6:39 PM

    Hi,

    I am about to send out a registration form, however have done numerous tests to ensure everything is setup correctly and most tests (using a few different email addresses) do not receive the confirmation email. What am I doing wrong??

     

    Thanks,

     

     

     

     

    Page URL: https://form.jotform.com/62448068044255
  • liyam
    Replied on September 13, 2016 at 9:50 PM

    Hello,

    I checked your email activity and I did not find any email delivery failures for the form https://form.jotform.com/62448068044255. Have you checked your spam folder if in case the emails have landed there?

    You may also check your email activity history on your account by following the steps from this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    If the emails are not in the spam folder, please let us know.

    Thanks.