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    The email confrimation form that I am receiveing when a client submits their form is not my info.

    Asked by maggiejillphotography on September 13, 2016 at 07:04 PM

    The email letting me know that a client has submitted their form does not contain info from my form but instead a summary that looks like it may be a template summary of some sort?

    Page URL:
    https://form.jotform.com/51553681137153

    Screenshot
    email client a template summary
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    JotForm Support

    Answered by Chriistian on September 13, 2016 at 10:26 PM

    I cloned your form and made a submission to see if the notification is the same as your screenshot. Based on the notification I received, the data seems to contain the info from your form, and it is different from the one on your screenshot. Here's how the email I received looks.

    I checked your email setup and based on the latest email you received, it seems to be correct. Based on this, I believe the issue has been resolved. If you need further assistance or in case I missed something, please do let us know. Thank you.