What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why do I no longer receive email notifications?

    Asked by iTravelista on September 14, 2016 at 01:40 AM

    I use to get email letting me know client has filled out form ... 

    email notifications email receive receive email
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    JotForm Support

    Answered by Chriistian on September 14, 2016 at 03:01 AM

    Your email address was added to the bounce list, which is why you were unable to receive the email notifications. I would like to inform you that I have now removed your email address from the bounce list so you should receive the next email notifications successfully.

    To check if an email address is in the bounce list, you can follow our guide here: How to Remove Your Email Address from Bounce List. To prevent further bouncing related issues, please follow this guide: How to Prevent Email Bouncing Related Issues.
    Regards.