What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found This form is disabled.

    Asked by bakswb14 on September 14, 2016 at 03:27 AM


    Form not found

    This form is disabled. Why am I getting this error?

    Page URL:

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    JotForm Support

    Answered by BJoanna on September 14, 2016 at 04:52 AM

    I have checked and your account is autosuspended by our phishing system. Because of that all of your forms are disabled. Your account was suspended because of the imported form "[Imported Form] VA Loans and Below 600 Credit Scores - Buyers can still use their VA Loan to buy a home.", that is located inside of trash folder. Most likely that form has fields that are against our terms of use

    I have purged mentioned form from Trash folder and I have activated your account. Your forms are now working. 

    Hope this will help. Let us know if you need further assistance.