What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Ability to prevent prepaid or any particular card types in Stripe payment integration

    Asked by Mimich on September 14, 2016 at 06:45 AM

    Hi I was wondering if there is any way to prevent prepaid cards in stripe with jotform? I was looking on how to do it from the stripe account and I can not find the exact answer anywhere. May be you can help me. Thank you in advance

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    JotForm Support

    Answered by Kiran on September 14, 2016 at 09:30 AM

    Unfortunately, there is no option available with JotForm to prevent any particular cards in Stripe for making payments or with Stripe dashboard. However, it may be possible to achieve this by using Stripe API to implement with Stripe integration. 

    Let me forward this as a feature request to our backend team to evaluate the feature. I cannot guarantee that the feature will be accepted for implementation or any ETA for the implementation. If there is any update in this regard, you'll be posted here.

    Thank you! 

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    JotForm Developer

    Answered by omur on October 17, 2016 at 02:49 AM

    The payment part of the form is handled by Stripe so this will not be possible on our part.

    Thank you