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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to select template forms

    Asked by VBForm on September 14, 2016 at 07:56 AM

    I am trying to select your template forms to work from. I can select specific templates however when I try to click on the green 'continue' button nothing happens. This button is not working for me on your site. Could you please help?

     

    I am using Google Chrome Version 52.0.2743.116 m.

     

    Please see attached a screenshot of the button which isn't working.

     

    Kind regards,

    Amir.

    Screenshot
    template select unable to select unable to
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    JotForm Support

    Answered by Boris on September 14, 2016 at 09:17 AM

    I believe you are referring to the following form template:

    https://www.jotform.com/form-templates/opt-in-form

    Can you please try using the above provided link to access the template, and then click on the golden Use Template button to use that template:

    I'm not sure which link you were originally using when you encountered issues with using form templates, but please use the following link when you are browsing through form templates to find the one you like:

    https://www.jotform.com/form-templates/

    The following guide also explains how to use the templates:

    https://www.jotform.com/help/106-How-to-Use-the-Form-Templates

    If you need any further assistance, please let us know.