What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform says I'm out of space and has disabled my account but I have 0 submissions to my form.

    Asked by girltalku on September 14, 2016 at 10:38 AM
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    JotForm Support

    Answered by david on September 14, 2016 at 12:01 PM

    The incorrect file storage total was indeed being shown for your account.  I ran our fix and the correct total should now be shown.  I activated your account and your form is usable once again.