- topnotchtravelAsked on September 14, 2016 at 10:48 AM
Good morning, hope all is well with you. I'm puzzled as to what has happen to my JF Account. I've had this service for about 2 years now, a lower monthly rate than whats offered now & had several forms on it. I went to sign in earlier this week & its all gone except one party bus form. I'm the only person who has access to my account & I certainly didn't delete them.
Can you please see what's going on & more importantly restore my account & retrieve all my hard work that I did.
Thanks in advance,
Top Notch Tours
- JotForm SupportdavidAnswered on September 14, 2016 at 12:15 PM
There is another account associated with your email address. The username is "kennethbturner". That account has a Premium subscription and quite a few forms. I believe that is the account you are looking for.