What happen, My account has been erased!!!

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    Asked on September 14, 2016 at 10:48 AM

    Good morning, hope all is well with you. I'm puzzled as to what has happen to my JF Account. I've had this service for about 2 years now, a lower monthly rate than whats offered now & had several forms on it. I went to sign in earlier this week & its all gone except one party bus form. I'm the only person who has access to my account & I certainly didn't delete them.

    Can you please see what's going on & more importantly restore my account & retrieve all my hard work that I did.


    Thanks in advance,

    Kenneth Turner

    Top Notch Tours


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    Answered on September 14, 2016 at 12:15 PM

    There is another account associated with your email address.  The username is "kennethbturner".  That account has a Premium subscription and quite a few forms.  I believe that is the account you are looking for.