My upload space is still there even though I have deleted submission data

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    girltalku
    Asked on September 14, 2016 at 10:57 AM

    I have the auto-delete app for uploads to my form so I don't run out of space. But my upload space is still saying I am full and my account is disabled. I don't know how to delete this upload data because I can't find it anywhere. How do I get my upload space to go back down?

    Thank you!

  • Profile Image
    John_Benson
    Answered on September 14, 2016 at 12:37 PM

    My colleague already answered your inquiry on this thread: https://www.jotform.com/answers/931967

    I also double checked your account and it looks like your upload space is now back to zero. 

    If you need further help, let us know. Thank you.