Random phone number appearing on multiple entries

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    Asked on September 14, 2016 at 11:15 AM

    Hi - Dave here from The Mirror.

    We're currently running a jotform for a competition to find the best roast dinner

    However multiple entries are appearing with a random phone number in the number field - but we have no idea why

    Please can you help



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    Answered on September 14, 2016 at 01:05 PM

    I am assuming the submissions showing random phone number in the number field (Nominated pub's phone number).

    I tried testing your form with this number "1234567890123456" and I received the exact number from the submission.

    May I ask if you want a specific phone number only to be input there? If yes, I would suggest that you use the Phone Number tool under the Quick Fields.

    You can actually set an input mask on that field. Just select the field and then click the Input Mask button at the top. You can set the numbers in hash tags.

    Hope that helps. Thank you.