What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Second request for help with PayPal integration with our JotForm

    Asked by miriamschool on September 14, 2016 at 11:38 AM

    We need to change the PayPal account associated with our JotForm, but I can't see where to do that.  I'm not sure how to delete the payment option or if that will even help.  Thank you for your prompt response.

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    JotForm Support

    Answered by Chriistian on September 14, 2016 at 01:10 PM

    To update the Paypal Account associated to the Paypal Field in your form, please follow the instructions below:

    1. On Form Builder, select the payment field.

    2. Click on the Wand icon to open the Widget Wizard.

    3. Update the Paypal Account field to the correct account.

    4. Click Save.

    5. Save changes on your form.


    Do let us know if you need further assistance.