What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It seems that you are not logged in to your account when you opened this thread. Unfortunately, I cannot locate the form you're referring to. The email you provided is associated to a guest account (guest_62574404713050) that has no forms.
Can you please provide the form ID or the URL of the webpage where the form is embedded so that we can further investigate.
We'll wait for your response. Thank you.