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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change my account billing

    Asked by kglo2004 on September 14, 2016 at 02:39 PM

     I need to change my billing information.  When i got to billing then change card (payment) it will not open a screen to change anything it just says page can not be opened.  Can someone call me?

    My Account how how to change billing information card then call
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    Answered by Irshad on September 14, 2016 at 04:05 PM

    I would suggest you to clear your Browser's cache first, and then follow the steps below:

    1. Login into your JotForm account.

    2. Click on the User icon on right-top corner and click on Account.

     

    3. Click on Billing from the left side menu items.

     

    4. Click on Payment Method.

    Hope this information helps. Please get back to us if you face any issue or need further assistance.

    Thanks.