- DuxsterAsked on September 14, 2016 at 03:45 PM
I have a form that looks fine with Firefox and Safari (Mac) but gets seriously cut off in Chrome. It's a Shopify site and I've tried both the embedded and iFrame options. I've attached screenshots.
- JotForm SupportKevin_GAnswered on September 14, 2016 at 05:09 PM
In order to avoid any conflict with the existing code in your website and the JotForm, please try injecting the iFrame code of your form:
Please do let us know how it goes after embedding this code.
- DuxsterAnswered on September 14, 2016 at 06:03 PM
The iFrame code you provided seems to have fixed the problem - thanks. I do see that the iFrame code that your system generates is different than what you provided.
- JotForm SupportliyamAnswered on September 14, 2016 at 09:06 PM
Thanks for your response and confirmation that Kevin's code resolved your issue.
With regard to the code provided by the form builder. It has a script provision that should automatically expands the height of the form. However there are instances that this script fails to work properly, such as those in conflict with the web page's scripts where the form is embedded. As a result, the viewable area of the form may appear different.
If you have questions, please let us know.