What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Large image showing on the email results

    Asked by diabetesed on September 14, 2016 at 04:40 PM
    When you receive the results on a mobile device everything looks fine, but if you receive the results on your computer (i.e.,microsoft outlook) the checkmarks and X's show up in a huge size is there any way to fix that?
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    JotForm Support

    Answered by Jan on September 14, 2016 at 05:01 PM

    The images are showing properly in Google web mail. Here's a screenshot:

    It is possible that you need to adjust some settings within your email client. Here's a support page from Microsoft that might help.

    If you have any questions, let us know. Thank you.