What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your email activity history, and it appears that the issue has been resolved. There were a series of failed email deliveries but recently, it was logging already as sent. With this, I'm assuming that the issue has now been resolved.
If you are not seeing the email alerts, please check your spam folder to see if the emails landed there. Otherwise if the emails are not found, please let us know.