This KILLED my email - it was deleted in the wizard

  • Lynn Schiefelbein
    Asked on September 14, 2016 at 9:48 PM

    After I sent the first email test - it killed my email account. 

     

  • Chriistian Jotform Support
    Replied on September 15, 2016 at 12:22 AM

    Can you please explain further what you meant by your email account being killed? Do you mean you are unable to receive email notifications from your form? I checked your email address and it doesn't seem to be in the bounce list so you should receive email notifications successfully.

    I checked your notification settings and it appears that there is no Email recipient in the notification.

    This KILLED my email   it was deleted in the wizard Image 1 Screenshot 20

     

    This may be why you are not receiving any notifications from the form. Please setup your notification correctly to receive notifications successfully. Regards.

  • IDSlynn
    Replied on September 15, 2016 at 10:46 AM
    I added that. I don't understand why it didn't take it. Where exactly do
    I re-enter it again.
    Also, I was on the phone with my internet people for 3 hours trying to
    get me email to work again - after I sent the first test - and we ended
    up and had to kill my email and re-install it. I did get this message,
    but the last message I received yesterday was the email that send the
    code to verify my email.
    ...
  • Jeanette JotForm Support
    Replied on September 15, 2016 at 11:40 AM

    You have to follow the process explained in this guide

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    In there notice that you can go to Recipients, and add the email there.

    This KILLED my email   it was deleted in the wizard Image 1 Screenshot 20