Submissions do not reach my email.

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    Asked on September 14, 2016 at 11:53 PM


    When I first started with jot everyone that submitted came straight to my email. But for some reason now they don't.  Can you all tell me why that is; and how to get it my submissions  to come straight to my email again??

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    Answered on September 15, 2016 at 03:29 AM

    Your email address was added to the bounce list, which is why you were unable to receive the email notifications. I have now removed the email address from the bounce list so you should receive the latest email notifications successfully.

    To prevent further bouncing related issues, please follow our guide here: How to Prevent Email Bouncing Related Issues. You can also check and remove an email address from the bounce list by following this guide: How to Remove Your Email Address from Bounce List.