How come that I have so many form-views?

  • Profile Image
    ruudh
    Asked on September 15, 2016 at 05:21 AM

    I've received an email that I'm running out of form views.

    How do you calculate these? Because I have received only 26 submissions and you say that there are 970 views.

    That seems to me very odd.

    Please let me know.

    Best regards 

    Ruud Hoogendoorn

    username: RuudH

  • Profile Image
    Kiran
    Answered on September 15, 2016 at 07:22 AM

    I see that your account is now upgraded to Bronze monthly subscription plan. I see that the current form views of you are account is 1000. Each time the form is loaded it is counted as a view. Please refer to the guide below that can help you with more information about form views.

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    You may also check the form analytics of the form that provides with detailed information of the form views. 

    Hope this information helps!