Unable to save changes made in the form

  • Profile Image
    globaldigital
    Asked on September 15, 2016 at 08:22 AM

    Qualquer formulário que faço alteração e logo após salvo, fica processando e não conclui. Portanto a opção salvar não funciona.

     

    Atenciosamente,

  • Profile Image
    Jan
    Answered on September 15, 2016 at 11:13 AM

    We currently don't have issues in the Form Builder in terms of saving the form. Please try to log out and log back in to JotForm.

    Please check if this issue will happen on another browser or not. If not, then the problem is within your browser only. Have you recently installed any browser extensions or add-ons? If yes, then please disable them.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Also, we have a tool called Form Revision History that allows you to revert your form back to an older version. Here's a guide: How-to-view-form-revision-history

    Hope that helps. Thank you.