What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to save changes made in the form

    Asked by globaldigital on September 15, 2016 at 08:22 AM

    Qualquer formulário que faço alteração e logo após salvo, fica processando e não conclui. Portanto a opção salvar não funciona.



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    JotForm Support

    Answered by Jan on September 15, 2016 at 11:13 AM

    We currently don't have issues in the Form Builder in terms of saving the form. Please try to log out and log back in to JotForm.

    Please check if this issue will happen on another browser or not. If not, then the problem is within your browser only. Have you recently installed any browser extensions or add-ons? If yes, then please disable them.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Also, we have a tool called Form Revision History that allows you to revert your form back to an older version. Here's a guide: How-to-view-form-revision-history

    Hope that helps. Thank you.