What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to send submission emails from submitted email address

    Asked by marketing905 on September 15, 2016 at 08:41 AM

    Currently our forms are sent from JotForm <noreply@formresponse.com>, how do we have the forms sent from the collected email address that the form captures?
    We need to do this as when we set a mail rule up in Outlook it immediately tries to respond to jotform not the reply address associated to the email. :(

    Emails email how send submission
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    JotForm Support

    Answered by david on September 15, 2016 at 11:21 AM

    It is not possible to send the notification emails from addresses entered in the form.  This would require the ability to set up SMTP for each address while entering it into the form, which is not possible.

    It is possible to send notifications from your own address:

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form