Months in payment with stripe not translated - original language Spanish

  • eaguiar
    Asked on September 15, 2016 at 9:06 AM

    If my original language is spanish and therefore i can no edit it, how can i change that months in payment appear in english even when user selects spanish language.

  • Elton Support Team Lead
    Replied on September 15, 2016 at 9:41 AM

    Hi,

    When you add languages, the first language you add will be set as the original language which can't be edited so you will have to add English first followed by the second language that you want so you can manually translate the months.

    Example:

    Months in payment with stripe not translated   original language Spanish Image 1 Screenshot 50

    Months in payment with stripe not translated   original language Spanish Image 2 Screenshot 61

    Months in payment with stripe not translated   original language Spanish Image 3 Screenshot 72

    After that, you can freely set the default language you want.

    Months in payment with stripe not translated   original language Spanish Image 4 Screenshot 83

    Demo: https://www.jotformpro.com/form/62583691743970

    So if you have already integrated your form with language translation, remove them first by clicking the red button then add the languages again.

    Hope this helps!

  • eaguiar
    Replied on September 15, 2016 at 9:48 AM

    At the moment i have english and spanish. English as default. The original was spanish. And have translated to english. If i remove i will loose all texts and translations i asumme? Yes de form is already working and it is a long and complicated one.

  • Elton Support Team Lead
    Replied on September 15, 2016 at 11:44 AM

    Yes, unfortunately. Once you remove the languages, you will lose all the manual translation so you will have to manually translate them again. I don't think there's any other solution other than re-integrating the form languages.

    Please try it, that should resolve this issue. Just add the English language first before the Spanish language.