What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found This form is disabled.

    Asked by ktsmith23 on September 15, 2016 at 09:10 AM

    Can you please assist me with this?  Why did this occur?

    Page URL:
    https://form.jotform.com/62574517246157

    form is disabled can can you assist
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    JotForm Support

    Answered by Kiran on September 15, 2016 at 11:45 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    I have checked your JotForm and see that the form is clean and normal. I have activated your account and you should be now able to view the form normally.

    Sorry for the trouble caused.