What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is jumpy

    Asked by EasternScript on September 15, 2016 at 09:54 AM

    Hi,

     

    I have 2 forms on the same page. The bottom one seems jumpy when you enter responses and it makes it feel broken. Is there a fix for this?

     

    Thanks,

    Carol

    Page URL:
    http://www.easternscript.com/online-forms.html

    responses thanks same page same
  • Profile Image
    JotForm Support

    Answered by BJoanna on September 15, 2016 at 12:32 PM

    I have tested your forms and I was able to replicate mentioned issue. I have then inspected your webpage and I saw that you have embedded your forms with script code. Most likely there are some script conflicts between your webpage scripts and JotForm scripts. We recommend using of iFrame code. Please try to re-embed your forms with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by EasternScript on September 15, 2016 at 01:31 PM

    That seems to have done the trick - thanks.

  • Profile Image
    JotForm Support

    Answered by BJoanna on September 15, 2016 at 02:33 PM

    You're welcome.

    Feel free to contact us if you have any other questions.