Form is jumpy

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    EasternScript
    Asked on September 15, 2016 at 09:54 AM

    Hi,

     

    I have 2 forms on the same page. The bottom one seems jumpy when you enter responses and it makes it feel broken. Is there a fix for this?

     

    Thanks,

    Carol

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    BJoanna
    Answered on September 15, 2016 at 12:32 PM

    I have tested your forms and I was able to replicate mentioned issue. I have then inspected your webpage and I saw that you have embedded your forms with script code. Most likely there are some script conflicts between your webpage scripts and JotForm scripts. We recommend using of iFrame code. Please try to re-embed your forms with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance.

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    EasternScript
    Answered on September 15, 2016 at 01:31 PM

    That seems to have done the trick - thanks.

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    BJoanna
    Answered on September 15, 2016 at 02:33 PM

    You're welcome.

    Feel free to contact us if you have any other questions.