What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Password

    Asked by IabcOttawa on April 19, 2012 at 10:22 AM

    We use jotfom for different things in our organization and it would be really great if somehow different sections could be password protected. Some submissions have confidential information for example that is not destined for the entire team. Any way this feature is in the works?

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    Answered by gori-mathew on April 19, 2012 at 12:34 PM

    Hi,

    Thanks for contacting us. There is no way to password protect forms on JotForm. You should probably have a password protected area on your site (by possibly using .htaccess) and keep your forms there.

    But, you may find this thread helpful: http://www.jotform.com/answers/21374-How-can-I-password-protect-a-form but not all the time (please read the note in red text)

    Thanks,


     

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    Answered by prakashmani on July 25, 2012 at 10:28 AM

    This is excellent. I followed the instructions and it worked very well. Then it stopped working. I've tried changing the conditions as well as simplifying the password. At the moment the user can't progress even if s/he puts in the correct password. No matter what conditions I use. Any way around this?

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    JotForm Support

    Answered by abajan on July 25, 2012 at 01:11 PM

    @prakashmani

    There's certainly something amiss with your form because not even removing the condition from a clone of the form allowed progression to page 2 when Next was clicked. Replacing the page break with a new one didn't help either. At any rate, the Back button should not normally appear on page 1 because it's the first page and there's nothing to go back to, unless the button is for returning to a previous website. But our page break back buttons don't serve that purpose.

    I'll submit a ticket and see if we can get this issue rectified for you ASAP.

    Our apologies for any inconvenience caused.

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    Answered by prakashmani on July 25, 2012 at 01:13 PM

    Thanks so much. I'll await your reply... I appreciate your help.

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    Answered by prakashmani on July 25, 2012 at 01:39 PM

    I worked it out. I deleted the entire password section, then cloned the form and then recreated the password section and conditions on the cloned form. That seemed to work out fine. 

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    JotForm Support

    Answered by abajan on July 25, 2012 at 01:42 PM

    That's super news! I'll give that a try on the clone and see if the solution works on my end too.

    Cheers