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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm trying to set a trial period but it reverts back to 30 days after saving

    Asked by Mahayana on September 15, 2016 at 12:00 PM

    HI can you tell me why when I change the trial period time to 10 days, save it, it then reverts back to 30 days?? athank you 

    Page URL:
    https://form.jotformeu.com/60863004317348

    Stripe form trial period
  • Profile Image
    JotForm Support

    Answered by Welvin on September 15, 2016 at 02:28 PM

    I think you've figured this out already. The trial is already set and then the monthly regular fee. 

     

    I also cannot replicate this on Stripe. I think that was just a matter of saving the changes. Please check again.

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    Answered by Mahayana on September 15, 2016 at 03:45 PM

    thank you yes it worked after I wrote so sorry!
    With much Gratitude & Appreciation
    Mahayana
    Website: DrDugast.com
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    Office: +353 (0)87 326 2549
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