I'm trying to set a trial period but it reverts back to 30 days after saving

  • Mahayana
    Asked on September 15, 2016 at 12:00 PM

    HI can you tell me why when I change the trial period time to 10 days, save it, it then reverts back to 30 days?? athank you 

  • Welvin Support Team Lead
    Replied on September 15, 2016 at 2:28 PM

    I think you've figured this out already. The trial is already set and then the monthly regular fee. 

    Im trying to set a trial period but it reverts back to 30 days after saving Image 1 Screenshot 20

     

    I also cannot replicate this on Stripe. I think that was just a matter of saving the changes. Please check again.

  • Mahayana
    Replied on September 15, 2016 at 3:45 PM

    thank you yes it worked after I wrote so sorry!
    With much Gratitude & Appreciation
    Mahayana
    Website: DrDugast.com
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