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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I'm trying to set a trial period but it reverts back to 30 days after saving

    Asked by Mahayana on September 15, 2016 at 12:00 PM

    HI can you tell me why when I change the trial period time to 10 days, save it, it then reverts back to 30 days?? athank you 

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    JotForm Support

    Answered by Welvin on September 15, 2016 at 02:28 PM

    I think you've figured this out already. The trial is already set and then the monthly regular fee. 


    I also cannot replicate this on Stripe. I think that was just a matter of saving the changes. Please check again.

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    Answered by Mahayana on September 15, 2016 at 03:45 PM

    thank you yes it worked after I wrote so sorry!
    With much Gratitude & Appreciation
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