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  • Profile Image

    Conditions not working

    Asked by coigis on September 15, 2016 at 12:03 PM

    Hi,

    It seems like my conditions are not working within another condition. Initially i have a block of fields to hide. These fields will show when user choose 40 Amps/240 volts under EVCS nameplate rating. However, the text "Please revise..." shows no matter what. Also, the Subtotal A1 and Subtotal A2 are hidden fields and they also appear on the form.

    hidden block and another
  • Profile Image
    JotForm Support

    Answered by BDAVID on September 15, 2016 at 03:14 PM

    There are many redundant conditions, and they might be causing the conflict, please delete or edit the following conditions:

    1) Delete:

    The fields will be hidden by default, and they will only show if "EVCS nameplate rating" is equal to "40 Amps/240 volst".

     

    2) Delete:

     

     

    3) You need to edit the following conditions from:

    To this:

     

    4) Delete one and leave the other:

     

    5) I really do not understand the logic behind this condition, so I have disabled it:

     

    6) The rest of them seems to be fine, except for the first two conditions, which are duplicates from the conditions I referred in point "3)" above:

     

    Finally, just remove the following fields from the condition that hides multiple fields at once:

    17

    21

    45

    46

    Example:

    Test my cloned version of you form here: https://form.jotform.com/62585132385964 

    You can clone it if you want to: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Let us know if you need more help.

  • Profile Image

    Answered by coigis on September 15, 2016 at 03:34 PM

    Hi,

    I tested the cloned form. Seems to be working. However, how do I hide Subtotal A1 and Subtotal A2 at all time as they are just intermediate calculation steps?

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    JotForm Support

    Answered by BDAVID on September 15, 2016 at 04:56 PM

    They are set to be hidden through their properties, however, they are included in the condition that forces them to show. Simply remove them from the condition by pressing and holding ctrl + left-click on each of them:

    That is updated already in my cloned version. Let us know if you need more help, we will be glad to assist you.

  • Profile Image

    Answered by coigis on September 15, 2016 at 05:28 PM

    Thanks for fixing it! I have another question, is there a way to show/hide the fields in the email dynamically just like the form?

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    JotForm Support

    Answered by BDAVID on September 15, 2016 at 07:51 PM

    You are welcome!

    Empty fields are automatically hidden on default email notifications: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Let us know if you need more help.

  • Profile Image

    Answered by coigis on September 16, 2016 at 05:38 PM

    For the field "Total demand in Amps", how do i include a condition that will check "Electric Service" if user picks "Other" and "Specify" without interfering other conditions that it already has?

    If i use "Allow Other" for "Electric Service" buttons, there is also no way to include conditions based on value entered by user.
  • Profile Image
    JotForm Support

    Answered by BDAVID on September 16, 2016 at 07:05 PM

    Your new condition inquiry will be addressed on the following thread: https://www.jotform.com/answers/934688?