What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I cannot apply a coupon to the total price in Paypal StandardAsked by parfumdesoi on September 15, 2016 at 12:23 PM
I am facing several issues with basic coupon application. I need my coupons to apply to the total price of any customer's order. Meanwhile the current system only works as follows:
1. I am currently using PAYPAL STANDARD
2. Yet, coupons can only be applied to 'shipping', 'jotform' or 'facebook'
3. Coupon application to 'jotform' or 'facebook' do not apply on the cart amount (effect is nul...)
You can check coupon application for the following form : https://eu.jotform.com//?formID=62582304471352
Can you help?
Thank you and regards,
You are using a comma on your first coupon code (LANCEMENT). You should use a dot as your decimal.
I've fixed this for you. The coupons are now working, I've tested it. Here are the screenshots:
Discount applied to the Total:
Discount applied to the Shipping cost:
Note that you can apply a coupon to All Product, Selected Product, Total Amount, and Shipping.
Hi Welvin and thank you for your much appreciated help!
It seems indeed that everything is now fixed and working as expected.