Paypal sending me an IPN error email

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    Asked on September 15, 2016 at 12:33 PM

    Paypal is sending me this email, please advise:


    Hello Nikki Johnson , 

    Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: 

    If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. 

    Thank you for your prompt attention to this issue.



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    Answered on September 15, 2016 at 02:40 PM

    IPN (Instant Payment Notification) is a POST message sent by Paypal (for regular merchant accounts) whenever a transaction is completed on their side. This message contains all the data regarding the payment transaction completed by a form user. Go to our Incomplete Payments FAQ for more information.

    For information on how to enable IPN in your PayPal account, please see the following guide: