What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paypal sending me an IPN error email

    Asked by DaystarEd on September 15, 2016 at 12:33 PM

    Paypal is sending me this email, please advise:

     

    Hello Nikki Johnson , 

    Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:

    https://www.jotform.com/ipns/paypal.php 

    If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. 

    Thank you for your prompt attention to this issue.

    Thanks,

    PayPal 

    Page URL:
    http://www.daystared.com/register.html

    email JotForm problem style size
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    JotForm Support

    Answered by david on September 15, 2016 at 02:40 PM

    IPN (Instant Payment Notification) is a POST message sent by Paypal (for regular merchant accounts) whenever a transaction is completed on their side. This message contains all the data regarding the payment transaction completed by a form user. Go to our Incomplete Payments FAQ for more information.

    For information on how to enable IPN in your PayPal account, please see the following guide:

    https://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal