Canceled without warning?!

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    Robert Price 
    Asked on September 15, 2016 at 12:43 PM

    I understand there are teirs for higher volume users, but a free user approaching these limits needs to be warned prior to cancellation. This is how I run my business, and I can't afford down time. Consider a more professional upgrade process for YOUR customers.

    Can I get more info on what limits I reached, so I can determine the plan I need?

     

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    Jeanette
    Answered on September 15, 2016 at 01:30 PM

    Your account reached the upload space limit, free accounts can get up to 100 MB

     

    We always send a warning message before putting the account in overlimit status. I've removed it temporary so you can do the upgrade now. Let me know should you need further help.