What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel my Bronze subscription today, 9/15/2016

    Asked by edmondsbacktoschool on September 15, 2016 at 04:53 PM
    bronze bronze subscription
  • Profile Image
    JotForm Support

    Answered by jonathan on September 15, 2016 at 08:48 PM

    I checked your paid subscription with account/username edmondsbacktoschool 

    and I see that it was already cancelled.

    You will not be billed further and the subscription will not auto renew anymore.

    The account will auto downgrade to the FREE plan on the date of its subscription expiration which will be on 

    User is scheduled to downgrade.
    Date: 2016-10-14 
    Reason: CANCEL

    Let us know if you require further assistance.

    Thank you.