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  • Profile Image

    Is there a way to avoid the form views to increase while I'm testing my form?

    Asked by PHED on September 15, 2016 at 07:02 PM

    I recently went over my form view limit, even though I am the only person who visits my site, www.ScholarsEditor.com. This occurred when I was spending a lot of time refining the forms. I would make changes, publish and then go look at it live, at least seven times for each check: three views for three different popular desktop/laptop screen resolutions and one horizontal and one vertical each for tablet and mobile. 

    I'd like to be able to do this work and check my results live without it counting against my screen views. I believe this can be done by JotForm providing a means to block its tracking of their customers' IP addresses. A few other online providers have provided this options. Does JotForm also do this and, if so, where can I enter my information?

    Thanks,

    Paul Haist

    Page URL:
    http://www.scholarseditor.com

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    JotForm Support

    Answered by Kevin_G on September 15, 2016 at 10:12 PM

    I have checked some of your forms and I can see they have views so far, you can also check the traffic for your forms in our Form Analytics tool so you know which forms are getting more views, here is the link to the tool: https://www.jotform.com/form-analytics/ 

    Also, please do note that if you're logged into your account while you're testing your forms it should not increase your views counter, I would suggest you to test your form in the same tab where you're logged in, opening private tabs or a different browser will count the view.

    Also, does not matter if the form is embedded or tested using the direct link, as explained above the views counter should not increase if you're logged in and opening your form in the same web browser.

    Hope this helps.