What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is suspended.

    Asked by Anthony on September 15, 2016 at 10:43 PM

    Hola, a mi me paso lo mismo.

    "Por favor necesito entrar a mi cuenta que dice que esta suspendida por pishing o no entiendo. es urgente"

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    JotForm Support

    Answered by Chriistian on September 15, 2016 at 10:48 PM

    Your account has been autosuspended by our phishing detector due to violation of Jotform's terms. Please allow me to inform you that collecting login credentials (username and password) is strictly prohibited on Jotform.

    One of your forms was found to have violated this rule, and as such your account was suspended. To remove the suspension on your account, please delete the username and password fields on your form.

    Let us know once you have deleted the suspected fields and we will remove the suspension accordingly. Thank you.