What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to save forms

    Asked by Wivs on September 16, 2016 at 05:26 AM

    Hi,

     

    I'm unable to update and save forms, when I click save the page seems to get stuck and fails to update, our internet connection seems fine, I'm running a chrome browser but have tried with microsoft edge as well, can you help?

    Page URL:
    http://www.imaginenow.co.uk/schools

    unable to save unable to and stuck internet connection click
  • Profile Image
    JotForm Support

    Answered by Kiran on September 16, 2016 at 09:24 AM

    I have tried saving your JotForm and I am not able to replicate the issue at my end.

    Could you try logging using a private/incognito window and see if the form is saving normally? Let us know how it goes so that we can further investigate the issue. Thank you!