Unable to save forms

  • Wivs
    Asked on September 16, 2016 at 5:26 AM

    Hi,

     

    I'm unable to update and save forms, when I click save the page seems to get stuck and fails to update, our internet connection seems fine, I'm running a chrome browser but have tried with microsoft edge as well, can you help?

  • Kiran Support Team Lead
    Replied on September 16, 2016 at 9:24 AM

    I have tried saving your JotForm and I am not able to replicate the issue at my end.

    Unable to save forms Image 1 Screenshot 20

    Could you try logging using a private/incognito window and see if the form is saving normally? Let us know how it goes so that we can further investigate the issue. Thank you!