What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem with server

    Asked by Biker1450 on September 16, 2016 at 08:35 AM

    Hi

    Since yesterday,

    when I want to load a file of one of my cards, I have the link which joined jotformeu, but when I click, I'm headed out HTTPS: / /www. S3. amazonaws. com and my file load. 

    Searching on the net, this last link would be a virus.  I did do some research on my HDD by three anti-virus, it found nothing. 

    I enclose a copy of screen

    It it just you?

    Thank you for your answer

    Best Regards

    Patrice

    Screenshot
    problem anti-virus www jotformeu and
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 16, 2016 at 11:13 AM

    Do you mean you are having an issue with downloading your image files that were uploaded to you from your forms?

    Or are you just asking why there's a link via your download to amazon s3?

    If that's the case then yes that's normal and no cause for alarm since some files are stored there.