What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you mean to go to the first error field on the form when the form is submitted? I have tried creating a new form in my account and see the form is going to the first error when it is submitted.
I have also checked your JotForm and it looks like that the issue is form specific due to the design/theme applied. There are no specific option to enable this feature and it should work normally. Could you try creating a new form and see if that works at your end?
Please get back to us if you need any further assistance. We will be happy to help.