What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    New non-profit account

    Asked by nminks on September 16, 2016 at 08:49 AM

    How do I activate a non-profit account and get the discount?  We are a 501c3.

    How does month to month work.  Is it a calandar month or 30 days from when you activate it?

     

    I can also be contacted by phone at 513-919-5086

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    JotForm Support

    Answered by John_Benson on September 16, 2016 at 11:33 AM

    We offer both educational (https://www.jotform.com/education/pricing) and nonprofit (https://www.jotform.com/nonprofit/pricing) discounts.

    You need to fill out the application on the appropriate page and if approved, you will receive an email from us and then the discount will be applied to your account. 

    Hope that helps. If you have any other question, let us know. We'll be happy to assist you.

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    JotForm Support Manager

    Answered by Jeanette on September 16, 2016 at 12:22 PM

    How does month to month work.  Is it a calandar month or 30 days from when you activate it?

    I see this  questions was not addressed by the support representative above. Sorry about this.

    The monthly subscriptions do get renewed on the same date you did the purchase, however, the monthly limits and features fora particular plan, get renewed on the first day of each month.

    I hope this is clearer for you.