What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Paypal - delivery

    Asked by RHemery on September 16, 2016 at 09:22 AM

    Hi there

    I have a form:

    https://www.jotformpro.com/form/62594116125958 but I'm struggling with the delivery options as it looks quite limited within the wizard...?

    Basically the delivery costs are dependent on the value of the vouchers purchased - and there's an optional higher price to get secured delivery.  How would I go about doing this on JotForm?

    Thanks

    How much is delivery?
    Delivery costs depend on the amount of vouchers you're purchasing...

    - 90p for First Class delivery (up to £50)
    - £1.90 for First Class Signed For delivery (optional up to £50, this is the minimum for £50-£100)
    - 6.50 for Royal Mail Special Delivery (optional for all deliveries, compulsory for orders over £100)

     

    delivery JotForm preview www thanks
  • Profile Image
    JotForm Support

    Answered by Charlie on September 16, 2016 at 12:12 PM

    I am not quite sure if I understood it correctly. So far the payment integration is based on the options that the Paypal API allows. 

    So far, what we have in the wizard is the "Shipping" fees:

     

    If you are looking for a function that sets shipping fee depending on the delivery options, then it may not be possible on the default wizard.

    However, if you want to have a more complex way to calculate fees depending on some options, then I would suggest recreate the products using the default form fields and using the form calculation widget and/or the conditional logic for the complex fees. 

     

    Now I am not sure how you would like to present the "Delivery Options" as it seems like you might encounter a confusion or conflict with regards to compulsory and by basing it on the amount. 

    But this should be possible (I think). Here are the guides that will help you:

    1. To assign calculation values on your input fields like check boxes, radio buttons and drop down list, you can check this guide: https://www.jotform.com/help/301-How-to-Assign-Calculation-Value 

    2. To show/hide fields, make calculations, insert text or assign values on other input fields, you can use conditional logic: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic 

    3. To have a direct calculation, you can use the Form Calculation widget: https://www.jotform.com/help/259-How-to-Perform-Calculation-in-the-Form 

    4. Now after that, you can pass the total calculation value to your payment integration, here's how: https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field 

     

    Using those guide, you should be able to create a complex calculation on your fees and pricing.

    I hope that helps.

  • Profile Image

    Answered by RHemery on September 17, 2016 at 11:13 AM

    deleted

  • Profile Image

    Answered by RHemery on September 17, 2016 at 11:16 AM

    deleted

  • Profile Image
    JotForm Support

    Answered by Jan on September 17, 2016 at 04:25 PM

    It shows that you edited your posts. It says "deleted". I assumed that you were able to fix the issue yourself. If you need our help, let us know by opening a new thread. Thank you.