Unable to create forms, because the button is disabled. Acct has no forms, just some shared with it.

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    kaitlynnamcc
    Asked on September 16, 2016 at 11:05 AM

    Hello,

     

    I've been able to create a few forms on my account, however I'm not longer able to.

     

    Please help

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    BDAVID
    Answered on September 16, 2016 at 01:38 PM

    On free accounts you can create up to 5 forms.  I see you haven't created any form. You only have forms that were shared to you.

    I have forwarded this issue to our second level, you will be updated via this thread when this gets fixed.

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    paulsimpson
    Answered on September 22, 2016 at 11:20 PM

    Hi

    The problem is now fixed. We are sorry for any inconvenience caused.

    Thank you for your patience.

    Paul