What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    About payment using jotform

    Asked by vivek  on September 16, 2016 at 11:47 AM

    Hello  , 

    Just wondering if you would provide some response while customer is process payment through this application apart from sending email to preset email address . 

    Actually i have another application crm which is integrated with jotform through api . i want it to post customer payment information with customer email id to some external link . is that possible ?

     

     

    Many Thanks.

    JotForm using jotform POST crm integrated
  • Profile Image
    JotForm Support

    Answered by david on September 16, 2016 at 02:16 PM

    You can send an email to the user who filled out the form by setting up an autoresponder:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    It is indeed possible to send post data to an external thank you page.  Here is our guide on how to do so:

    https://www.jotform.com/help/51-How-to-Post-Submission-Data-to-Thank-You-Page

  • Profile Image

    Answered by Vivek  on September 16, 2016 at 02:23 PM

    have you even read my message?

    did you get what i am trying to say ?

     

    Please read it and reply me .

     

    I m talking about payment process by using jot from . 

     

    Thanks

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    JotForm Support

    Answered by david on September 16, 2016 at 03:33 PM

    Apologies if I was mistaken.   Here is your first question:

    Just wondering if you would provide some response while customer is process payment through this application apart from sending email to preset email address

    What type of response are you looking for?  Setting up an email autoresponder will send an email to the user who filled out the form as soon as their submission is complete.  If there is another type of response you are looking for, let us know a bit more detail about what type.

    Second question:

    Actually i have another application crm which is integrated with jotform through api . i want it to post customer payment information with customer email id to some external link . is that possible ?

    If you are not trying to send post data to an external page, what do you mean by "post customer payment information with customer email id to some external link".  I understand you are trying to process payments, that can be done through one of our many payment processors:

    https://www.jotform.com/help/47-Order-Form-Basics/

    Please clarify what is meant by posting to an external link and we will be happy to see what we can do.