NET::ERR_CERT_AUTHORITY_INVALID on Chrome

  • javinv
    Asked on September 16, 2016 at 12:12 PM

    Hello,

     

    This is my contact form:

     

    https://form.jotformeu.com/62584261304351

     

    I've tried it from several computers and one of them fails when submitting the form on Chrome. This is the error it produces:

     

    NET::ERR_CERT_AUTHORITY_INVALID

     

    and this is the non verified server and not-trusty certificate:

     

    submit.jotformeu.com

    Thank you!

     

    Page URL: https://form.jotformeu.com/62584261304351
  • David JotForm Support Manager
    Replied on September 16, 2016 at 2:37 PM

    I just tested your form, and it submitted without an issue:

    NET::ERR CERT AUTHORITY INVALID on Chrome Image 1 Screenshot 20

    Please check again, and try clearing your browsers cache. Let us know if the issue still reproduces.