What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can other people have admin rights?

    Asked by Courtney012 on September 16, 2016 at 03:50 PM

    My boss is the account owner and she would like to know if jot form will allow us to set someone other than the account owner, to give access to users?


    Right now, this is a bottle neck, because her login is the only one that can add users or change permissions.

  • Profile Image
    JotForm Support

    Answered by david on September 16, 2016 at 05:17 PM

    Since all the forms would are likely to be stored in her account and the subscription applied to her account, it would require moving the forms to the new admin account, cancelling her subscription then upgrading the new admin account.  Forms would then need to be re-shared from the new account.

    While possible, it is unfortunately not as simple as just transferring admin.