Widgets: Voice Recorder doesn't work on MAC/iOS

  • daryllynn1991gmailcom
    Asked on September 16, 2016 at 9:39 PM
    Any update on how to make it work on Mac/IOS. The widget is fantastic this is the only thing letting it down! 
  • Support_Management Jotform Support
    Replied on September 16, 2016 at 9:59 PM

    The Voice Recorder widget uses Flash to gain access to the end-user's microphone.

    iOS devices don't natively support Flash Players on browsers so it will never work there to begin with. For MACs (desktops/laptops), it will highly depend if the browser being used has a flash plugin installed.

    If you're using Safari on MAC, check out this help page https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html on how to enable Flash. But preferably, you should use Chrome.

    This is evident when testing with Windows or browsers that have flash plugins. The Voice Recorder widget works properly on those. Sadly, this is beyond our control so if you really need to have this work on iOS, you'd have to wait for these devices/browsers to natively support Flash.

  • crikeywarrior
    Replied on March 21, 2017 at 8:24 PM

    Use FastField Forms their forms use audio players and video players that work on EVERY platform.