- ArtbarnCommunityTheaterAsked on September 16, 2016 at 11:22 PM
We have a form called Internship Application that has received numerous submissions recently - I have received an email for all of them, but those emails stopped recently and the last three weren't sent as emails. I'm looking to see if I accidentally changed a setting somewhere but I can't find a place to adjust the email preferences.
Thanks for any help you can provide.
- JotForm SupportBDAVIDAnswered on September 17, 2016 at 12:29 AM
Your recipient email was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has now been white-listed, so this should solve the problem. In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender. Here are our domain names: