What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PayPal button not showing up.

    Asked by TorontoGirlsBaseball on September 17, 2016 at 05:52 PM

    My EAST Division Form Paypal is not showing up, even though I included the submit button. Can you help?

    https://form.jotform.com/62368541617258

    Page URL:
    http://www.torontogirlsbaseball.com/spring-2017-programs.html

  • Profile Image
    JotForm Support

    Answered by BDAVID on September 17, 2016 at 10:42 PM

    Your form is showing up:

    If you are trying to embed your form, please try with the Iframe method: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Let us know if you need more help.

  • Profile Image

    Answered by TorontoGirlsBaseball on September 18, 2016 at 07:45 AM
    I know my form is there. ON my form there is no paypal button when registering. There is a submit button but it should change to a paypal button and it has not. Are you able to use paypal on the form?
    Thanks.
    Dana Bookman
    Founder and Director, TGB

    [1474046667369_tgb1.jpg]
    http://www.TorontoGirlsBaseball.com
    LIKE US ON FACEBOOK!:http://www.facebook.com/TorontoGirlsBaseball
    ________________________________
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on September 18, 2016 at 08:21 AM

    Thanks for the clarification.

    You don't actually need to change your button, the submit button will process the payment for you. So when you hit the submit button, your form would redirect to Paypal's checkout page where you need to make the payment.

    However, if you really want to change your submit button to a Paypal image button, that's possible. Just edit your form in the form builder, click the button field then its properties icon. Under its properties, you will find an option to upload your image.

    Hope this helps!

  • Profile Image
    JotForm Support

    Answered by EltonCris on September 18, 2016 at 08:29 AM

    Nevermind, I see that you have enabled Paypal button in your payment field. As soon as you select any of your products, your submit button will be replaced by a Paypal button.

    Example: