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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Background image not shown

    Asked by sofiman on September 17, 2016 at 06:12 PM



    I've put the link of an image for the background from Designer and it shows fine in it, but when I try to preview it does not show ! just a blank grey background.


    What could be the reason?

    Page URL:

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    JotForm Developer

    Answered by Denis on September 17, 2016 at 06:35 PM

    Hello sofiman, 

    By default, our forms are SSL certified and all uploads as well. Your background image is not on SSL URL that is why background image is not showing on preview. You can directly upload image to solve this issue:


    If you need any further assistance please feel free to contact us anytime.

    Thank you.