Background image not shown

  • sofiman
    Asked on September 17, 2016 at 6:12 PM

    Hello,

     

    I've put the link of an image for the background from Designer and it shows fine in it, but when I try to preview it does not show ! just a blank grey background.

     

    What could be the reason?

  • Denis VP of Engineering, Enterprise
    Replied on September 17, 2016 at 6:35 PM

    Hello sofiman, 

    By default, our forms are SSL certified and all uploads as well. Your background image is not on SSL URL that is why background image is not showing on preview. You can directly upload image to solve this issue:

    Background image not shown Image 1 Screenshot 20

     

    If you need any further assistance please feel free to contact us anytime.

    Thank you.