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    Dynamic Dropdowns: Some previously submitted data is gone when editing a submission.

    Asked by Foltved on September 17, 2016 at 10:20 PM

    When trying to edit, the parent data stays intact, but the the "child data" is gone, and even when inputting new child data, it wont let me re-submit the form.

     

    formID = 62436287991367

    edit submission
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    JotForm Support

    Answered by Kevin_G on September 18, 2016 at 12:44 AM

    I have checked your form and I was unable to find the section "child data" in it, but I can see there is an error in the Dynamic Dropdowns widget that you're using in your form, here is a screen-cast about it: 

    I cloned your form, updated the widget, removed and added it again, but the issue is still there. 

    I will forward this thread to our second level so our developers will investigate the issue, we will let you know as soon as we get an update regarding this.

     

     

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    JotForm Support

    Answered by TitusNdoka on September 27, 2016 at 12:11 AM

    Hello,

    This is caused by using the same separator in your Dropdown options as well as the separator used for your submission data: 

     

    Please use a unique separator, making sure its not the same as any value in your dropdown options. 

    Thank you for reporting this, we've added some helpful text in the widget wizard setup menu. 

    Let us know how we can help further.